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Rejected 2019 return based on my deceased spouse's agi
Dear TurboTax Community,
I filed my 2019 return and just received a rejected notice for both Federal and State based on my deceased wife's AGI, which is the correct number from our 2018 Married Filing Jointly Return. I asked for my 2018 transcript and it matches. I have read all the previous forums pertaining to rejections based on AGI and deceased spouses. I do not feel things are clear cut answers. Here are my questions:
1) Am I able to efile a married filing jointly tax return if my wife passed away March of last year? I've seen conflicting answers - some say they have talked to supervisors at the IRS who say you have to submit a paper return and others who say you can efile.
2) If the AGI matches our 2018 return, and by the way she was a homemaker all of our life together, I know it is the same AGI for both of us - it matches my transcript but I did not try to pull her transcript. I saw an answer that said I could use our self selected pin from our 2018 efile. I have tried to file the directions but can't seem to find the area in TurboTax to say use my pin instead of AGI. However, I also saw answers that say the IRS doesn't accept the pin as an identifier anymore, which may be why I can't find it. Who is correct?
I hope to receive a clear cut answer to each question. At this point I am so frustrated, I'm ready to just print the darn thing and send it in, only to lose out on the money I paid.