KL65
Level 2

Get your taxes done using TurboTax

Why would I go to Costco?  I didn’t buy it from there.  I called Intuit.  They confirmed etaxintuit.com is not an authorized seller.  They also verified that the license code I was given has already been installed on 4 other PCs, I only installed it once on mine.  What Intuit told me is that these fake sites purchase a copy then resell it and the same license key to multiple people.  You can’t do that.  Since someone else already e-filed a state return with that key from a different state than mine, I am unable to e-file my state without paying $20.  I’m also not able to install on any other PC of mine since they key usage has been maxed out.  All things I should have been able to do with a purchase from an authorized dealer.  All the above I was told by Intuit customer service.  Will open PayPal case to get my money back.