@ JayMack51
Had you already been using the TurboTax IRS Free File Program site instead of the regular Online TurboTax site?
If you started using the TurboTax IRS Free File Program website and later find out you don't qualify, the only way out of it is to either use a different account (different User ID) or to download the started tax file and use desktop software. If you keep logging in with the same User ID, it will keep taking you to the TurboTax IRS Free File Program site. If you start a new account (or if you already have another account under a different User ID), you'd have to start over.
Or here's a way to keep from starting over. You can download the *.tax2019 data file you started there at the Free File Program website and open and finish it in the desktop software (CD/download) that can be purchased. We can tell you the steps if you want to go that route.
