Hi, I am not trying to file my state taxes. I am trying to download the software for my state.
I do not have a CD. I have downloadable PC software that I purchased through Amazon, which includes a free state download (https://smile.amazon.com/gp/product/B07YH2PTCJ/). I don't have a second PC on which to install the software.
The article you linked "Download TurboTax State (Windows)" is relevant but it is the one I found before I posted. I can't do the first option (automatic updates/downloads don't work on my computer because TurboTax is unable to connect to the site, even if I turn off my Windows firewall) and I can't do the second option (because I did not purchase my software via your website). What is the manual option for downloading the free state when the software was not purchased through your website?
