The licence code for a CD or Downloaded program WILL NOT work on the ONLINE version ... you need to pay the ONLINE fees then get a refund of the CD you cannot use .... OR switch to the CD version to continue and file the return you started on the ONLINE version.
To continue in the desktop version see this…….
https://ttlc.intuit.com/questions/1901476-how-do-i-switch-from-turbotax-online-to-the-turbotax-softw...
