If I click on the state menu, and then click Start next to where it says the name of my state (California), I then get a pop-up that says "Let's Download and Install Your States." This process does not work. I get the following error:
"Could not connect to the update site. Error 42003: The underlying connection was closed: An unexpected error occurred on a receive." It says to make sure I am connected to the internet (I am) and to make sure my computer security (firewall, anti-virus) is set up to let the product check for updates (I temporarily turned off Windows Defender Firewall and restarted TurboTax, and it did not make a difference).
I have the same problem with automatic updates to the software but have always followed the alternate instructions to manually download the updates from a provided website and install myself. That works great. I would like to manually download my state software. Please let me know where to go to manually download the state.
