ReginaM
Expert Alumni

Get your taxes done using TurboTax

If your AGI originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In these cases, go ahead and file a paper return, rather than wasting your time trying to "fix" something you can't fix.

 

Select the File by mail option to paper-file your return. 

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