Silly me, just realized if there is no VALUE in box 20, you can bypass this.
My box 20 has "STMT" listed. So, I just went back and unchecked that there was an actual value in that box & voila! I was able to transmit my returns. I'm not using a QBI deduction anyway, so it was pointless. Too bad it took me 5 days to figure this out...hope it helps someone else.
