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Get your taxes done using TurboTax
It depends. If when you filed, your refund was showing as a $ amount, then after you filed, it was accepted as $0, the taxing entity may have offset your refund for past due income tax, child support, student loans, or some other obligation.
If this is the case, you should receive a letter from the government entity, explaining why you didn't get the refund.
If this happened with your Federal Refund you can get that information by checking the Where's My Refund page on IRS.gov. Here is a link to that page: Where's my Refund?
If it was a State Refund, you can check with the appropriate state agency. Here is a link to the State Department of Revenue: How do I contact my State Department of Revenue?
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‎February 3, 2020
7:46 PM