I do not see a menu with the option “tax tools”. I have a simular issue. I have entered my W-2 info but there is an additional W-2 (untitled) with no info except my contact information. I keep deleting it but I keep getting the error (Employer ID - The State of Illinois requires an entry in this field in order to complete the state tax return) and it’s preventing me from being able to file both Federal and State. In addition to this, the form keeps re-creating.
