Are you getting an error code or is it for the previous year and current tax return files are corrupt?
For Error 120
Previous year and current tax return file corrupt.
Are you using the same username and password to import from last year?
If you are having issues logging in, there are several options available to you.
Click on the link for the steps to change your email address.
For an Account Recovery Request, please use this link.
Simply to have help signing into your account, click here.
