The original post was from May 2019, so they could have e-filed 2 months prior. Your post of 02-01-2020, not possible.
But we are here to help. If you mailed your Federal tax return in, you will need to also mail the NY return in.
NY has exceptions to the rule, one of which is if you cannot email through your software program.
Please print the NY return and mail it.
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