Yes I spent about hours on this - had hours of calls- lines dropped and one agent hung-up . none would give me a supervisor.
It appears to be a known bug. I finally a supervisor called me
He could not fix it. I finally repeatedly logged on and off till the continue button came back. It's software. I cleared cookies tied various re-st of properties - no scroll bar worked CTRL - didnt work. Randomly i was hitting tab and enter and it finally came up
