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How can I download my free state, when TurboTax is unable to connect to the site (I have to update manually) and I purchased software through a 3rd party (Amazon)?
I have TurboTax Deluxe + State installed on my Windows machine. I purchased it (as a download) through Amazon. I have to install updates manually because TurboTax is unable to connect to the site to automatically update. The manual updates work fine (I am connected to the internet). But now I want to download the software through my state, and that also depends on TurboTax connecting to the site. I don't see a way to manually download my free state. Can you direct me to a place to do that? The article I found from last year assumes I bought my software through your site, which I did not.
‎February 1, 2020
11:13 AM