Cant Activate Turbo tax deluxe on windows 10

I have windows 10 pro version 1909

It is activate and ass all the updates to make it current

I installed turbo tax deluxe 2019

After the install when I tried to open Turbo tax it asked me if I wanted to download and install updates

I said yes and the updates were installed

After the updates were installed I tried to open turbo tax again

This time I got the activation screen but it was empty except for 4 blue dotes that kept spinning

I never was prompted to enter the activation code.

I close and reopened turbo tax again and again I got the activation pop up by with the 4 blue spinning dots

I let turbo tax run over night but still had the spinning dots

I return my software o the store and got a replacement but again when trying to activate i get the 4 blue spinning dots.

How can i get turbo tax activated so I can use it?