I suggest that you go back through the My Info Section of TurboTax as they related to your dependent(s) and answer the questions again for each dependent.
To do this: Choose "Edit" next to your dependent's name, and go back through the questions and follow the prompts to ensure nothing has been missed.
Please note that The Child Tax Credit is a nonrefundable credit. This means that if your credit exceeds your tax liability, your tax bill is reduced to zero and any remaining amount of credit could not be used.
I am including two links regarding the Child Tax Credit. Please take a look at these for more details and tips regarding this credit: What is the Child Tax Credit? Tips for the Child Tax Credit
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