Hi,
Purchased Turbotax Deluxe 2019 downloaded version from Amazon.
On the State Tax section I am defaulted to "Turbotax State Download".
I click Start for my state (California) and it prompts
"Let's Download and Install Your States"
I Click OK
"Getting Your state"
"Your software is up to date".
But the screen doesn't change and remains at the Turbotax State Download sub-section of State Taxes.
I have tried uninstalling and reinstalling mulitple times.
Federal refund shows up fine
For my state of California it stays stuck at "See Amount".
Thoughts?
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Think I figured out a solution.
I had old versions (Turbotax 2016-2018 installed, not sure if related) that were still on my PC.
1) I uninstalled them.
2) I uninstalled Turabotax 2019 and did a fresh install. I got further this time around but found an error message with "wcaiper". Didn't know what it was.
3) Googling around I found this thread:
https://ttlc.intuit.com/community/bugs-and-error-messages/help/msi-wra[product key removed]-installi...
I ran through the solutions.
The "Microsoft Fix-it Tool" did it for me. I selected I had an "installation" problem and selected "wcaiper". It uninstalled it for me.
I re-ran Turbotax 2019 and NOW my California downloaded properly and shows up.
Good luck to everyone else who needs a solution.
