I have already contacted the customer service number for Green Dot, they could not tell me what was wrong or when it would be fixed.
My return was accepted by the IRS, the $2,000 advance is in the account.
Every time I try to use the temporary card assigned that you are told can be used for online purchases it does not work. It does not work with any merchants across multiple platforms.
What is the point of getting an advance within 1 hour* of IRS acceptance if you cannot access the money? Why should I have to wait 5-10 business days?! That is not an advance at all and will take the same amount of time if I just waited for the IRS to deposit in to my bank account.
This is shady, scammy, and unethical.
If this is not promptly resolved I will never use Turbo Tax again, I have used it for many years, and use it to file my family members for them as well. This is absurd.
