AnnetteB6
Expert Alumni

Get your taxes done using TurboTax

The reject may indicate that the file used by the IRS to match Social Security numbers and names has not been updated with your son's name change.  

 

Be sure that the Social Security Administration was notified of the change.  

 

You could attempt to file your return with his former name to see if the return will go through that way.  

 

Also, check the reject code that you are seeing and carefully follow any instructions you have received from TurboTax with regard to fixing the issues.  Just be sure that the name change is the root cause and not something else.  

 

@ToniaMinor

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