Called support when I told them what was going on she was surprised stayed on hold for about 10 mins and was disconnected with no return call. Now the wait time is 76 minutes before someone will call back (surprise). Turbo Tax needs to get this fixed because they have sent out emails since December saying file early we will hold until Jan. 27 and efile and the emails did not mention restrictions as far as holding personal returns until 2-03-2020 but just that it would efile on the 27th. They have already taken my payment so if I use someone else I will be out of $120.00 they have their money I want the service I paid for in the time I was told.
