@Critter. Not sure how I am supposed to get a personal solution from TurboTax. I have already spent 2+ hours on the phone with 5 or 6 TurboTax support specialists, each of whom had no idea that the problem even existed. One of the specialists seemed to be spending time corresponding with TurboTax Technical Support, and I thought I was making programs when, after 30 minutes on the phone, she said she was upgrading me to talk directly with Technical Support. Unfortunately, I was instead transferred to another support specialist, who could not resolve the issue, would not transfer me to Technical Support, and after 30 minutes my call was dropped by TurboTax support.
