Get your taxes done using TurboTax

I cannot get the state tax to download.  I installed a downloaded TurboTax from a purchase made through Costco of premier version.  When I couldn't get the state tax to download without purchasing the product, I uninstalled and returned that TurboTax to Costco for a refund.  Then I used the Home and business version as the 5th user and I cannot get the state tax forms to update on the Home and Business Version