@davetree
Or are you having trouble logging into TurboTax with your User ID and password? Or do you have two-step verification enabled where it emails/texts/phones you a 6-digit code to enter as part of the log-in process?
If so, in this case, too, you have to keep the original screen open while you get the code and enter it.
Again, we're having to guess until you explain more. We can tell you how to phone TurboTax Support, if necessary.
