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@ davetree 

The "new member" refers to your use of this user community forum; i.e., a new forum member.  This appears to be your first time posting here.

 

You mentioned a 6-digit code and posted it in this public Internet forum, which doesn't do any good here.  We don't know with certainty what you are doing and the context of your question about a code.   This is a user community forum--not a direct link to TurboTax Support.   No one here sent you the code.

 

Are you trying to efile a return, and it requested a 6-digit verification code?    If so, you have to leave the screen open that asked for the code while you use a second window or a second tab to check your email and get the code (or did you have the code come in a text message?).  Then you enter the code in the original window that you left open.   If you close that first window, the code will no longer work.

 

If that's what you're talking about, you can go back to the same screen and ask for a new code.  Then leave that window open while you go get the code.

 

Another option is to leave the original window open, and if you have a smartphone, you can use the phone to check your email to get the code.  And then enter it in the window you left open.