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Get your taxes done using TurboTax
I would like to take a deeper look at this, however, I need a diagnostic file-- a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below for TurboTax Desktop:
1. Click into your return.
2. Click Online and select "Send Tax File to Agent". (When using a Mac, the option is under the Help menu.)
3. This will generate a message that a diagnostic copy will be created. Click on OK, the tax file gets sanitized and transmitted to us.
Please provide the Token Number that was generated onto a response to this thread.
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‎January 26, 2020
8:06 AM