OK ... Turbotax did not FORCE you to use any program... they are not the spanish inquisition. However once you pay the online fees and have access to the return or efile it, they cannot be refunded.
Before you file the return you have options to use any program you choose including the FREE or IRS FREE FILE versions.
If you have not yet filed :
How to see your fees
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
For help with fees
https://ttlc.intuit.com/questions/1901213-what-can-i-do-to-reduce-my-fees
How to downgrade to a lower version :
https://ttlc.intuit.com/community/downgrading/help/can-i-downgrade-to-a-lower-priced-version-of-turb...
How to remove the Pay from your Refund fee
https://ttlc.intuit.com/questions/1900517-how-do-i-remove-refund-processing-fees-in-turbotax-online-...
If you are eligible you can use the TurboTax Free File Program which is free to file both a federal and state tax return. The Free File Program edition is a full featured personal tax program and on a separate website from the TurboTax online editions.
The Turbo Tax Free File program which is free for federal and state. And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE, etc.
NOTE: You will have to setup a new account with a new username and new password or it will take you back to regular Turbo Tax.
To qualify for the Free File website you just need to meet one of these 3 things.
AGI $36,000 or less.
Active duty military with AGI of $69,000 or less
OR qualify for EIC (earned income credit.)
In order to use the Free File program, you have to start it at a special website. Click on the Orange button I Qualify, Let's get Started and set up a NEW account
https://freefile.intuit.com/
