In TurboTax, follow the interview questions.
Enter your personal information, and then that of your Dependents.
Be sure you answer the question about giving the exemption to the other parent correctly and FOR ONLY THE ONE CHILD.
Once you finish the "My Info" interview, the program will suggest a filing status, and the one it suggests should be Head Of Household.
You should not need to enter the Social Security Number for your child a second time.
It sounds like perhaps you jumped ahead to or missed a section. Please review the "My Info" section.
Also try changing your filing status to Single and then back to Head of household to see if that clears it.
As a last resort, clear and start over if you are not too far into it.
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