I went to fill out my taxes this year, like I have every year since 2011 and when I got past deductions the following message popped up:
IRS Free File Program delivered by TurboTax doesn’t cover your tax situation
Please return to www.IRS.gov to see if you qualify for another Free File product.
I had never even heard of IRS Free File and had to google it. Reading some support messages it appears that I am now no longer able to just pay you to file a tax return like I have for years?? I have to create an entirely new account associated with a new email address and lose my entire tax history in one place? Please tell me this isn't your answer. Why on earth can't I just pay you like I have every year for the past 8 years? How did my account end up in this state?
