Easy Extension not working. Help!

I'm currently living in South Korea and cannot file my taxes until July to qualify for the Foreign Earned Income Exclusion. However, when I try using the easy extension feature, I get an error message that the 'deadline to file an extension has passed' which I know is not accurate. What can I do to resolve this? It's not projecting that I owe anything, but I'd still prefer to file the extension if at all possible.

 

Because I live overseas, getting in touch with support is tough. I can't even provide my South Korean phone number because the site is only set to recognize the format of a US number. Side note: It's really frustrating that I've paid for this program and can't even access something as simple as a live chat feature.