Tried all the solutions listed but the site still keeps kicking me back to the IRS Free File Edition. Nothing works to start over, going to the provided link still switches me over to IRS Free File no matter what I did or what solutions listed in here that I tried. Just went with H&R Block since they're not going to charge me anything or put me thru this BS to access my profile. The layout sucks, the fact that the site keeps pushing over to the IRS version shows they have no care for their online service, and are probably just going to let the problem slide. Did my taxes with them over 4 years and have seen how they're degrading in quality. Oh well, time to change services!
