During the period you held a J-1 Visa you were unable to count the days toward the Substantial Presence Test to determine if you are a resident alien.
Not being on a J-1 Visa you would have met the 183 days to qualify as a resident alien. Sprintax might not have understood you we present in the United States for the first part of the year under a F-1 Visa.
Contact them again and let them know what dates you held a J-1 Visa.
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