If you are having issues logging into your account you can recover your account. To recover your account, you will need to provide either your phone number(recommended), email address, or User ID. Please refer to the following page to recover your account in TurboTax.
Account Recovery Request for your TurboTax Account
Please contact customer support from within TurboTax for further assistance. You can refer to this page for more instructions. https://ttlc.intuit.com/replies/3300041
If you still feel you require additional assistance, you can contact us at (800) 446-8848.
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