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Get your taxes done using TurboTax
I am installing turbotax 2019 on a 64 bit machine. I am getting the error code 5641.
I have done the following with no luck.
1. Uninstalled the program.
2. tried to delete the folders as follows C:\Program Files (x86)\Common Files\Intuit\Database Providers
C:\Program Files (x86)\Common Files\Intuit\Update Service v4
It will not delete these folders I am being told the program in in use, but this can not be correct since I have uninstalled the program.
3. Disable/pause your anti-virus real-time protection and automatic backup software.
4. Reinstall TurboTax.
Still no clear installation
‎January 19, 2020
4:33 PM