Not sure if you are having the same issue as me but when I entered the license code to download the software from the web site, as I typed in each character of the code, the order kept getting messed up.
For example, if I typed in ABCDE, I would actually end up with BCAED or something else. The only way I got beyond this issue was to keep backspacing and edit the code as it was being messed up. Only then did the download succeed.
