Get your taxes done using TurboTax

I have a similar problem.  Two 1098's from two different loan servicing agents during the same year.  The loan servicing agent changed mid-year resulting in 1098 for each servicing agent for the period they serviced the loan.  The form for the servicing agent who assumed the loan does not have a value in box 2 (left blank).  TurboTax will not accept this field left blank.  So, I entered the year-end value of the loan.  This resulted in TurboTax treating the 1098's as if they reflected two different loans,thereby totaling the values and making it look as if the loan value was double the actual amount.  This causes all kinds of havoc for my state (CA) return information, netting in a refund that was several hundred dollars less than that to which we are entitled.  I'm pretty sure this is a software error that Intuit needs to address - STAT!