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Get your taxes done using TurboTax
When you installed your TurboTax program, did you install it with Administrator privilege?
Also, what antivirus program are you using?
Be sure your firewall/antivirus is not blocking anything. In order to update there are a couple of files that need firewall permission for Internet access. These are usually granted access by default when the program is installed, but for some people might not be, depending on their particular security software and settings.
intuitupdateservice.exe
intuitupdater.exe
For 2019 in Windows 10, these 2 files are both located in the folder:
C:\Program Files (x86)\Common Files\Intuit\Update Service v4\
The TurboTax program executable also needs Internet permission:
For Deluxe it is located at: C:\Program Files (x86)\TurboTax\Deluxe 2019\32bit\turbotax.exe