In the past I have posted "just read the interview screens" and I was told I was rude and snippy because so many folks post questions before they read the screens or even open the program.
When I worked for TT as a tax expert I would estimate that 90% of the calls/chats were resolved by simply bringing the caller to the appropriate screen(or form in the view mode) and asking them to follow along as I read the instruction (or form) with them. However in this forum I need to use more words, add screenshots, attach FAQs and links to answers by others to make the answer clearer.
