In TurboTax, boxes that do not apply to you should be skipped over, that is, not only do you not enter a blank, you shouldn't enter anything at all.
Is it possible that you put the cursor in a box and hit a key, then blanked the field out or just maybe put in a blank in it in the first place? Here in the Community, we can't see your return or your screen, so it would help if you could give us a specific example of where this happens:
Please list:
- Operating system (e.g. Windows 10)?
- Online or Desktop?
- Product: Which general section are you in (Income or Deductions or something else) Basic (Free), Deluxe, Premier, or Home & Business/Self-Employed?
- What IRS form you are referring to (if applicable)?
- What is the heading at the top of the screen?
- What is the specific line you are having to enter a number for?
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