TurboTax does not and can not file a tax return for anyone under any circumstances. There are no exceptions. Only the tax filer can click the "FILE MY RETURNS NOW" button and file their return. Additionally, TurboTax can not access any of your returns. For them to do so would be a criminal violation of federal law. Only you can access your returns.
If you used the CD/Desktop version of the program, the only place your return exists is on the hard drive of the computer you used to prepare the return with.
If you used the online version of the program then you must log in to your account using the same exact login credentials that you used to prepare the return.
