I'm using TurboTax_Tax_Software_Deluxe__State_2019_Amazon_Exclusive_PC_Download.exe (windows 10) in order to estimate 2019 taxes. The federal tax estimate is fine, and now I need a state tax estimate for Oregon.
It recognizes that I've filed Oregon taxes in previous years, and I pressed the "Start" button. I then get a large, borderless white window with "TurboTax" in small letters in the upper left corner, and a red box with a white "X" (presumable a close icon) in the upper right corner, with no other content. The box occupies most of the screen. It's been in the same position for 20 minutes with no change.
Any suggestions?
