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The solution for entering the Canadian zip code on a W-2 is to

1.      If you have already entered the W-2, delete it so you start fresh.

2.      When you add a new W-2, the screen will ask you for the employer’s EIN. DON’T PUT ANYTHING HERE.

3.      Instead, just leave the EIN field blank and continue.

4.      Enter your complete W-2 information on the next page. Make sure to indicate that this is a foreign address (under “Address Type”). It’s OK to enter the EIN here at the top of the page.

5.      Be sure you enter everything from the W-2 – the input screen is rather long and needs scrolling.

Done this way, the software accepts the Canadian zip code.