On the last step of filing taxes, step 1 is view/print receipt, step 2 is to input bank information and how to pay federal and state taxes but it never shows a start button for step 3. Once I complete step 2 it still shows start. I have completed step 2 many times and it never shows a start button for step 3. I am using the free edition and have in the past and it never did this before. It never says if anything is incomplete or why it wont allow me to file. I cant file my taxes if I cant select step 3 and there is zero support information on what is going wrong. I called the number for contact us and it only has 3 selections, none of which pertain to a technical issue. I am out of work and cannot afford to pay 50 bucks to find out why the website is broken.
how do i get to step 3?
screenshot attached.
