Anonymous
Not applicable

Cannot save tax file

I am a very long-time Turbo Tax user. I just downloaded Turbo Tax 2019 for Windows desktop (like I do every year) and started a new return, but, when I tried to save it, I got the following error message: "File not found. Check the file name and try again." Well, of course, the file was not found because this was the first time I tried to save it. I also tried to "Save As," with the same result. Then I tried going into the place where my past years' turbo tax files are stored and creating a new file name that matched what this saved file's name should be, then saving to that file, with the same result "File not found." What gives?