@nkkauffold What type of assistance do you need? TurboTax Live is only for the current tax year. 2018 closed in November, so TurboTax Live agents will be unable to view your 2018 return. The current tax year is now 2019.
However, you can switch from TurboTax Online to our TurboTax Desktop product and a general phone agent can assist you in navigating through the product.
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