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System runtime serialization error when trying to get updates and state file
Help please! I'm getting this error in TurboTax. It happens when TT tries to get an update, and also happens when it tries to fetch my state file - therefore as a result I'm not able to file my state taxes! TT runs normally otherwise, and I was able to go through my entire federal return, but now I'm stuck with the inability to do state.
Here is the error:
I'm running Windows 7.
I see mention on the TT site of a need to download MS SQL Server Compact 4.0.:
I did this, including the bit about upgrading the permissions on the global.sdf file, but it did not help - I'm getting the same runtime error.
Please help! Thanks.
March 29, 2018
4:37 AM