Get your taxes done using TurboTax

Not impressed by the alphabet soup after your name since this is a public internet forum.

Next,  if you want to talk to someone at TT support you can ... call on monday as no one on this public forum will call you and if someone does then they are scammers looking for PII ...

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available M-F  from 5 a.m. to 5 p.m. Pacific time.