@fg2001gf wrote:
Shouldn't the license activation code be tied to the s/n of the machine, the instruction state it should be valid for 5 machines, but it is not, it keep asking for the code on a machine that was already activated an hour before. Basically the product is unusable if you need to reinstall it and activate it again on the same machine.
For a license code issue please contact TurboTax Support by phone during business hours 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday. (Closed this Thursday and Friday due to Thanksgiving.)
You can use the form at the link below to schedule a call back, or it may provide a number. Where the form asks what product you are using, be sure in the dropdown menu to indicate "CD/download" and the proper operating system, then indicate which Edition. For the issue you can just enter the phrase 2019 license code activation issue without quotes.
https://support.turbotax.intuit.com/contact
