Team, why is it when I go to the webpage to request a refund it simply "doesnt work" after I submit all of my details requested? I need apple instead of windows software and am finding it extremely diffucult to either refund and buy new or simply to switch. I do not have a US based phone number as I am completing tax returns from abroad and am needing to know how else I can resolve the issue given I am not US based at the moment.
