I am the guy with the blank activation screen. I called them again this morning and they told me that a tech person would call be from 12-2. So, like a fool I believed them and came home and waited. NADA. I wound up running the program in SAFE MODE and was allowed to enter the activation code and then went back to regular mode and it worked fine. It did abourt a few times on exit but I said to ignore the abort in the future.
I am not sure I want to go thru this each year. It is always something. Doing taxes is enough headache. But now the road to doing them is full of this stuff. Good luck out there.
