e filing is closed. his return will have to be printed and mailed. attach W-2's if any other forms with withholding. if he's in a state that has income taxes be sure to file that return also. it too will require W-2 and withholding forms with sate withholding. follow TT filing instructions. use a service where you can get proof of delivery or tracking info.
if it isn't finished, you can not complete it online.
Start by purchasing and downloading the software and install it on your computer. If you're also filing a state, be sure to download and install the corresponding state program.
pc instructions
https://ttlc.intuit.com/community/installing/help/download-turbotax-state-windows/00/26016
mac instructions
https://ttlc.intuit.com/community/installing/help/download-turbotax-state-mac/00/26002
Now sign in at TurboTax.com using the same login you used to prepare your prior-year return.
If you don't remember it, try account recovery. Still no luck? Then just start over in the TurboTax software you downloaded and skip the rest of these instructions.
Under Your tax returns & documents, select Download .tax file (not the PDF) for 2018 and save it to your computer.
Back in the CD/download software, select Find a Tax File, and then browse to the tax data file you downloaded in the previous step.
Select the file and click Open.
